You may use the carrier of your choice. Simply address your return package to our return address.
Then take your package to the carrier of your choice. We highly recommend using a carrier that has tracking information, FedEx, or UPS. If using USPS you must use a method that provide tracking. Once you have purchased your return label, please call us and let us know your order number, the item(s) being returned and/or exchanged, and your tracking number.

 To be accepted for return, items must be in their original purchase condition, including the original product packaging, manufacturer's containers, documentation, warranty cards, manuals, and all included accessories. Any item that you received with tags attached must be returned with those tags intact and attached. All packaging, including the original manufacturer's containers, must be unmarked and not defaced in any manner. Items purchased as part of a set or multi-item pack may not be returned individually. All items must be shipped back to our warehouse inside of an appropriate size shipping box, the storage box cannot be used to ship items back to our warehouse. Returns that do not meet these requirements will be sent back to you and no refund will be issued.

All apparel must be returned in brand new condition as originally received, unworn or unused for any ride. Properly package to avoid wrinkles to the leather or material and or any damage that can occur on route to our warehouse. Use an appropriate sized box to ship back your order. All hang tags must be attached to the item. If the hang tags are removed or not included with the product there will be a restocking fee applied to your return or the product will be rejected. If the item you are returning has removable armor and has been removed, please place the armor back in the correct armor pockets on or you will be charged a restocking fee. Do not include the armor within the package contents. All accessories must be returned with the item, this includes armor, removable inside lining and any accessories the apparell was shipped with. Item must be returned in new condition.

Follow the Directions for General Returns above to return your footwear within 30 days of receipt. All boots must be properly packaged and returned in their original storage box. The boot storage box cannot be used to ship the item back to us, as it is not strong enough and can easily damage the contents of the box. If the boots are not package correctly and are damaged on route to our warehouse, the item will be refused and shipped back to you. All footwear must be returned in brand new condition. Restocking fees will apply if the return is accepted by our return department. Boots that appear used with dirty soles, thread loss and heavy wrinkle cracks at the front of the boot caused by using them will not be accepted for a return. The package will be sent back to you as they are not new at your expense. Wear your footwear indoors to avoid this problem, test them indoors, if you feel they are not comfortable, do not continue to wear them as this will cause wear to show to the product. Wearing footwear for a long period or time will show wear to the product. If you return a pair of boots without the original box, or if the storage box is used to ship back the product there will be a restocking fee applied to your return at our discretion or the return will be rejected and shipped back to you. If you have further questions, please contact Customer Service.

Properly package all helmets sent back to our warehouse. If the helmet is received damaged back to our warehouse because you did not package it correctly, the item will be refused and shipped back to you.
Do not use the helmet storage box to ship your return to our warehouse; it can easily be damaged as the helmet box is not made for shipping but for storage. 
All packaging materials must be included with the helmet, manuals, hand tags, storage bags, storage boxes and any accessory or accessories the helmet was shipped with.
Place the helmet inside of the storage bag that is included with the item to avoid any box burns or damage to the helmets paint finish.
If the protective visor film is removed on a full face helmet, the return is subject to a restocking fee. If your helmet appears to have been worn, it will be refused and sent back to you at your expense. 
Follow the Directions for General Returns above.

Certain products have special return instructions due to their size or weight.Please use an appropriate size shipping box to return the item and avoid any damage to it while in transit.

If you believe a product was shipped in error, arrives defective, or was damaged in transit, please contact Customer Service so we can assist with the problem. Please keep in mind that you must call or email us immediately to report the problem with your order once it is delivered.

Some of the brands we carry offer an additional warranty period which covers against merchandise defects after the product has been used or worn. To determine warranty requirements for a specific item, please give us a call or send us an email. We will provide you with the info you are requesting based of the brand of the product ordered. 

Please note if your item carries warranty: It may take up to 2-6 weeks total turn around to process the warranty return. All warranty returns will be subject to the individual manufacturer's policies and discretion. Manufacturer warranties do not cover defects determined to be caused by normal wear or due to customer negligence or improper use , install or care of the product. 
If the item is returned under warranty, A replacement cannot be shipped immediately nor can we issue a refund. The item must arrive and must be evaluated , inspected and subject to repair or replacement depending on the inquiry. Items that are returned under warranty do not qualify for a refund as the warranty only covers a repair or replacement if the item is indeed confirmed to be factory defective.